TrueCRM was born from a decade of watching great businesses use generic CRMs the wrong way — and pay for it in lost clients and wasted hours.
VLS Technology was founded by Vaibhav and Punam — directors of VLS Sourcing, a recruitment consulting firm established in 2014. After a decade of watching clients across wealth management, real estate, healthcare, and insurance struggle with generic CRMs, a pattern became clear.
Every industry was using tools built for someone else. Wealth managers calling clients "deals." Real estate agents tracking "opportunities" instead of site visits. Insurance advisors with no renewal alerts. The terminology mismatch wasn't cosmetic — it caused real adoption failure and lost revenue.
So they built TrueCRM — India's first CRM that puts industry-native workflows before everything else.
We don't build a CRM then add industry labels. We design each edition ground-up for that sector's actual workflows.
Every client goes live within 48 hours. We handle migration, configuration, and training — you focus on your business.
Hindi and English. Phone, WhatsApp, and chat. Avg response under 2 minutes. No bots, no ticket queues.
256-bit SSL. ISO 27001-certified servers in India. Full compliance with Indian data protection regulations.
Start with 2 users or 200. TrueCRM scales without platform changes, data migrations, or re-implementations.
SEBI, IRDAI, RERA, ABDM — Indian regulations are baked into our workflows, not added as afterthoughts.